![]() Situations like these can further cause a delay in the scanning and delivery process. Hence, your package might be stuck somewhere in the middle of the road. For instance, heavy rain, snow, or thunderstorms can cause problems in traffic. ![]() Sometimes the packages do not arrive at the intermediary stops on time due to the poor weather conditions. ![]() If the code is not working correctly, it might also give inaccurate information about the shipment. If that is the case with your parcel, you will not receive any updates. For example, the barcode on a parcel could be broken or unscannable. Of course, there also might be some unavoidable circumstances that prevent a parcel from being scanned at intermediary stops. To speed up the process and make sure they deliver the packages on time, the USPS workers simply skip the scanning process altogether. So the scanning process tends to take longer. Something like that can happen during a holiday season when the USPS needs to deliver an increased number of packages. Sometimes, the USPS workers do not scan packages on purpose. In any case, if the parcel has not been scanned for 14 hours or more, you will notice USPS tracking not updating as you will not receive any updates on your dashboard. Maybe the USPS courier is using a malfunctioning scanner, or they simply forgot to scan the parcel. Still, for some reason, the bar code does not get scanned along the way. There is a possibility that your shipment is on its way, and it will be at your address on the appointed delivery date. Here are some of the possible reasons for the delayed update: 1. So, anything that interrupts this process might also affect the tracking system and the status of your delivery. Before a shipment reaches its final destination, it usually gets scanned several times. And whenever that happens, you get an update on your dashboard. Every time the package moves from one location or a facility to the next one, the USPS workers scan the barcode. However, in order to understand those reasons, you need to know how the tracking system works.įirst and foremost, each package has a barcode. There can be multiple reasons for the USPS tracking not updating problem. Possible Reasons Behind USPS Tracking Not Updating Your parcel has arrived for delivery but, it has not yet been processed for delivery. You should now be able to select the free shipping option and once you click "Next" your selection will override the already selected paid shipping option(s).3. If you became a PS Plus member during your checkout process and did not recieve the free shipping option, please return to your cart and navigate to the shipping page.Have your order number and email address ready.ĥ) I am a PS Plus member but I am not receiving free shipping? If you are still not seeing tracking movement, please Chat With Us (link below).If you are still not seeing a status update, reach out to the shipping courier to identify when the package will be delivered. Please wait up to 48 hours to see if the status update changes.Have your order number and email address ready.Ĥ) What if my package shows a pending tracking status? If you still haven’t received the package, please Chat With Us (link below).Check with other people in your household or your neighbors to see if they received the package.Please wait 48 business hours after the tracking update to see if the package is delivered.Packages will be held for 5 business days at the carrier location, before being returned back to the shipper.ģ) What if my package shows delivered but I didn’t receive it? Please note, you must have a government ID that matches the shipping address in order for the carrier to release the package. You can also setup the request via the FedEx Delivery Manager for packages shipping via FedEx. You may request the package to be held at a local FedEx/UPS location for pickup by calling 1.800.463.3339 (for FedEx) or 1-88 (for UPS). You can find the carrier on the ‘order details’ page when you select ‘track my order’. Your package may be shipped using either FedEx or UPS. Once an order has been placed you will be unable to update your shipping address.Ģ) Can I request my package be held at a local carrier location for pickup?.1) Can I change my address after my order in placed?
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